reviews

This venue has been voteD

‘top rated’

2017, 2018, 2019 And 2020

as so many customers love it!

​4.9/5 rating based on 2507 reviews

 
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Shayda

Fantastic!

07/04/2023

Helena was wonderful, she made me feel very relaxed but she was also very thorough with the waxing. Very impressed overall and will be going there as my regular salon from now on.

02/04/2023

Anonymous

Helena was fabulous as always. Thank you x

31/03/2023

Lissy

Amazing amazing amazing! I am always terrified about seeing someone new due to a previous bad experience. Helena was very accommodating and had zero pain!! Would highly recommend. I will be back! Thank you

29/03/2023

Francesca

Really good service and very good waxing!!!

29/03/2023

Anonymous

Helena was really nice and attentive. She really listened to what I needed and offered helpful advice.

25/03/2023

Arad

Helena was extremely welcoming and made me feel so comfortable. Will definitely be back and will recommend her!

25/03/2023

Tasha

Absolutely wonderful massage with Helena. She knows what she is doing, is thoughtful and respectful of your tailored needs. After having spent a couple of days in very present pain, I walked home feeling less tension, lighter and optimistic that I would get a good nights res… Show more

09/03/2023

Anonymous

Great waxing as always!

08/03/2023

Jay

Absolutely amazing massage! Helena is very professional, knowledgeable and friendly. She asks where the problem zones are and works in these areas. Very relaxing, honestly the best massage! Thank you!!

10/02/2023

Claudia

Million stars for painless precise and clean job ( and nice chat)!!!

08/02/2023

Laura

Helena is really professional and to me it’s the best massage I have ever had. She asked me why I choose this type of massage (back, neck and shoulders) and I explained her my problems. She understands me and she uses exactly the pressure I needed. I feel like new now! I wil… Show more

31/01/2023

Anonymous

Helena is an experienced therapist and is someone who builds such a rapport with her clients that you feel like you’ve known her for years. I’ve been going to the Therapy Room for a year now and have recommended to some of my friends who also love her. Book her, you won’t re… Show more

29/01/2023

Lucy

Very Friendly and Fast

28/01/2023

Ellie

Bought this for my mum and she absolutely loved this.

15/01/2023

Mary

It was my first time getting a pregnancy massage and I booked this one with Helena due to the reviews and she didn't disappoint! Very lovely lady who knew what she was doing and I felt completely relaxed throughout the whole treatment. Would definitely recommend you go to her.

13/01/2023

Lucy

Helena was great! She really put me at ease, when I was feeling slightly embarrassed about being so hairy (it's been a long time)! Also it was quick and while not exactly painless, she introduced me to some great breathing tricks.

11/01/2023

Farah

I left feeling as good as new! I really needed this treatment- Helena was so informative and warm. Thanks again ✨💗

11/01/2023

Julie

This was my first massage and I was made to feel very comfortable and relaxed. Thank you. I will be back.

05/01/2023

Elle

Great massage, Helena was very knowledgeable about the body, very friendly, and most importantly she got rid of my backpack.

31/12/2022

Charlotte

Phenomenal reflexology!! After fighting of pneumonia I have been so exhausted- physically and emotionally…Helena is magic! My lungs and chest feel so much more open and my breathing feels so much easier. Helena picks up on things I haven’t registered and helps relief the pre… Show more

23/12/2022

Liz

Best massage I’ve had in London. Helena was lovely & very attentive. I would definitely recommend & go back in the future.

18/12/2022

Nathalie

Helena is adorable and she works well and fast. A true professional !

12/12/2022

Bianca

HELENA was attentive, professional and catered to my needs for oth my treatments. She followed up withsome advice for me to take home and I felt brand new once Ieft. The space was very relaxing and intimate and I'llbe coming back again.

12/12/2022

Eliska

Helena was very kind and professional. She explained everything regarding the treatment and gave me excellent follow up advice. I will definitelybe back.

10/12/2022

Anonymous

Professional service, experienced therapist

27/11/2022

Anonymous

Smooth job as always, thank you, Helena!

20/11/2022

Priscilla

Helena was very professional and also warm. Made me feel super welcome and we had a great chat. Thanks for the Brazilian fix Helena! Highly recommending your services :)

17/11/2022

Krissy

Helena is amazing, I won’t go anywhere else!

15/11/2022

Charlotte

Amazing! Helena made me feel so welcome and the reflexology session was intense but so relaxing and felt so much lighter when I left! Will definitely be back!!

28/10/2022

Thabata

Helena is amazing, friendly and very professional. I highly recommend her.

25/10/2022

Anonymous

Great experience with Helena, will certainly go back!

19/10/2022

Sally

Always a pleasure visiting Helena. I receive the highest quality of care and I won’t go anywhere else for my treatments. Helena is someone who will go far and beyond to make sure you are well looked after. After every visit I come out feeling younger and fresher than ever. I… Show more

16/10/2022

Isabel

I LOVE HELENA

14/10/2022

Anonymous

Great results. Helena is great. Very happy.

14/10/2022

Shan

Lovely service, super friendly!!

10/10/2022

Anonymous

Five stars all over, as always :)

10/10/2022Employee: HelenaRespond

Jay

Helena is absolutely amazing! She knows exactly how to treat my back and she applies just the right amount of pressure. She focuses on the areas that need the most attention and helps to relieve the pain. The atmosphere is nice and calm. I can't wait for my next appointment!… Show more

09/10/2022

Andrea

Thanks Helena for the autumn reset. 🙌

05/10/2022Employee: HelenaRespond

Muna Nur

One of the best wax I’ve ever had!! Definitely recommend!

05/10/2022Employee: HelenaRespond

Dounia

If I could give more stars I would! This was the best experience I have ever had. Helena was the best. Can’t emphasise how sweet, attentive and gentle she was! I didn’t feel any pain at all. Helena explained to me every step and made sure that I was comfortable during the pr… Show more

30/09/2022

Diana

Helena is very knowledgable and knows where exactly you need the specific attention.

24/09/2022Employee: HelenaRespond

Anonymous

Helena was great! Would highly recommend!

20/09/2022

Anonymous

Great experience - Helena made me feel welcome and made the process feel quick and smooth.

14/09/2022

Anonymous

Hadn't been in a long time so was nervous but Helena always makes me feel at ease. Wax was perfection!

09/09/2022Employee: HelenaRespond

Anonymous

Helena was incredible! Made me feel comfortable and really knew what she was doing :)

06/09/2022

Izzy

❤️Helena

06/09/2022

Frankie

Helena was very knowledgeable and gave me a great deep tissue massage. I’m very keen to go back

03/09/2022Employee: HelenaRespond

Bo lantinga

Had never been to the therapy room before, but it was amazing. Helena listened to me and gave me the massage I needed. Would recommend to anyone!

01/09/2022

Anonymous

Pain free and quick

26/08/2022

Anonymous

Amazing

25/08/2022Employee: HelenaRespond

Anonymous

23/08/2022Employee: Helena

Amazing, I’ll be back for sure!

20/08/2022Employee: HelenaRespond

Anonymous
19/08/2022Employee: Helena

Helena is amazing - really calming and friendly. Would definitely recommend!

19/08/2022Employee: HelenaRespond

Love this salon and love Helena she is professional and gentle as can be when waxing Will always come here for my treatments Thank you

17/08/2022

Helena is the best ❤️

15/08/2022

14/08/2022

14/08/2022Employee: Helena

Deep tissue massage was unreal. The best I’ve ever had. Helena is so knowledgeable. Thank you so much I will be coming back to you every time I need a deep tissue massage. I’ve been to a lot of other places and no one has ever been as good as you.

09/08/2022

Always a really good session! Helena worked on my back and loosen up the tight muscles! Thanks!

08/08/2022

Amazing waxing experience. Helena is very professional, and answered all my questions. The Therapy Room is very relaxing. I would 100% recommend.

01/08/2022Employee: Helena

I have been to the Therapy Room for a few times now, I have tried different types of massage and they are all great. Helena always makes sure that I feel comfortable. 100% recommended!

31/07/2022Employee: Helena

elena is a great beautician. She made me feel welcome and comfortable. She communicated through every stage of the treatment. She also gave great aftercare tips.

30/07/2022Employee: Helena

Helena knew exactly where to focus - feeling lighter already!

27/07/2022Employee: Helena

Helena is incredible, it was my first time and I was nervous (obvs) and she made the experience as pleasant as it could be! So kind and gentle and the best emotional support, made me laugh and I felt completely safe in her hands. I will definitely come back for next time. Th… Show more

27/07/2022Employee: Helena

Excellent

27/07/2022Employee: HelenaRespond

Helena was awesome

23/07/2022Employee: Helena

23/07/2022Employee: Helena

Lovely lady and great service.

21/07/2022Employee: Helena

Very friendly and efficient service. I felt very comfortable and it was much less painful then I was as expecting after 2 months! Will be returning

20/07/2022Employee: HelenaRespond

Helena was fantastic, she is obviously very talented at her profession. She made me feel at ease as soon as I arrived which is the most important thing for a Brazilian. The wax was also the best wax I’ve ever had and was done in half the time that I usually expect. Thank you… Show more

18/07/2022Employee: Helena

16/07/2022Employee: Helena

Helena is the best.

11/07/2022Employee: Helena

Helena was brilliant. Made me feel at ease from the start and followed with a really efficient and friendly service. Would highly recommend

09/07/2022Employee: Helena

Susie

The best wax I have ever had. Wouldn’t go anywhere else.

09/07/2022Employee: HelenaRespond

03/07/2022Employee: Helena

Helena is amazing - so friendly and super fast. She’s a pro 🌟🌟🌟🌟🌟

30/06/2022Employee: HelenaRespond

The wonderful Helena makes you’re treatments so painless she is totally experienced and caring and very knowledgeable about all things I felt totally relaxed with my treatments Brazilian and upper lip I would highly recommend her and I will certainly be going to her every ti… Show more

30/06/2022Employee: HelenaRespond

16/06/2022Employee: Helena

Helena is the absolute best in London

16/06/2022Employee: HelenaRespond

My favourite place to get waxed, Helena makes you feel so comfortable and takes care throughout the whole process

14/06/2022Employee: HelenaRespond

Always brilliant

10/06/2022Employee: HelenaRespond

Magic as always

07/06/2022Employee: HelenaRespond

Absolutely brilliant as usual

29/05/2022Employee: HelenaRespond

Excellent would highly recommended for waxing!

29/05/2022Employee: HelenaRespond

29/05/2022Employee: Helena

Quick and great waxing!

29/05/2022Employee: HelenaRespond

As always a brilliant (and humorous) experience!!!

26/05/2022Employee: HelenaRespond

Helena is amazing!

25/05/2022Employee: HelenaRespond

Helena is brilliant at was she does. As this was my first time, she was very comforting and ensured I felt as relaxed and prepped as possible. Will definitely be recommending her!

23/05/2022Employee: HelenaRespond

Best wax I’ve gotten in a while. Helena was brilliant and had very good breathing techniques to help ease the pain. I’ll definitely be back.

12/05/2022Employee: HelenaRespond

11/05/2022Employee: Helena

Helena always makes me feel comfortable when attending the therapy room. She really is the best so lovely and kind

09/05/2022Employee: HelenaRespond

Helena was very warm and welcoming. She is experienced in what she does and was able to give some great advice and explained what the treatment ( manual lymphatic drainage massage) involved, and possible benefits. The massage treatment room was clean and a very relaxing envi… Show more

05/05/2022Employee: HelenaRespond

Excellent as always!

28/04/2022Employee: HelenaRespond

Helena was fantastic! Highly highly reccomend!

28/04/2022Employee: HelenaRespond

25/04/2022Employee: Helena

Anonymous

20/04/2022Employee: Helena

Anonymous

17/04/2022Employee: Helena

A really excellent wax- Helena was kind and friendly and the wax was quick, painless and very thorough! 10/10!

13/04/2022Employee: HelenaRespond

Anonymous

Amazing massage, she even gave me a bottle of water to help the detox!

12/04/2022Employee: HelenaRespond

Anonymous

Fantastic

05/04/2022Employee: HelenaRespond

Anonymous

Teaches a great technology to reduce the paint & it worked!

02/04/2022Employee: HelenaRespond

Helena is very welcoming and professional. She makes you feel so comfortable that even the waxing experience is less painful.

02/04/2022Employee: HelenaRespond

Anonymous

Fabulous

02/04/2022Employee: HelenaRespond

Helen

I have a lot of tension around my upper back and Helena gave me a massage so deep and thorough it was like having physiotherapy. Couldn’t recommend more highly.

17/06/2021

Malak

This was honestly the best wax I’ve ever had! Helena was really patient and it was as close to painless as a wax will ever be. Would highly recommend and will definitely be coming back

15/06/2021

Nadia

Helena is the best!! Amazing massage, thank you

15/06/2021

Anonymous

Helena was great, very attentive. I had a brilliant pregnancy massage and felt absolutely relaxed after.

12/06/2021

Sonja

Helena is really fantastic. Will definitely come back.

11/06/2021

Rocio

Waxing was a chore until I met Helena! Simply the best :)

09/06/2021

Anonymous

Helena was thorough and friendly. She even encouraged me to ‘breathe in’ when removing the wax to reduce the painfulness. Overall the experience was top tier, already booked my next appointment!

29/05/2021

Anonymous

Amazing massage

27/05/2021

Elsa

So happy with my waxing! I have sensitive skin and have always been scared of waxing, but Helena made the experience super comfortable and painless! Will be 100% coming back. Lycon wax is the best :) thank you Helena!!

22/05/2021

Anonymous

Lovely lady, great waxing.

22/05/2021

Beverley

I found my massage Excellent I would highly recommend Helena she was thorough and she found the right spots to massage after telling her where my aches and pains were she is totally professional and highly experienced in getting you back to feeling 100% I will go back again … Show more

21/05/2021

Alison

I would highly recommend Helena. She is very professional and knowledgeable and made me feel so comfortable

21/05/2021

Alketa

Helena did an amazing job! She was very thorough and focused on the areas that needed more care. She was so friendly and kind and made me feel so relaxed and at ease. I will definitely be returning for more massages!

21/05/2021

Anonymous

21/05/2021

Marion

Helena is a sweetheart. I just arrived in London and she made me feel so welcome and at ease during the session, thank you so much!

20/05/2021

Sophia

Helena is not only such a nice lady but an expert at her job, best wax I’ve ever gotten

20/05/2021

Cristiana

20/05/2021

Anonymous

Really friendly and comfortable waxing experience with Helena.

20/05/2021

Anonymous

17/05/2021Employee: Helena

Pablo

Great as always

16/05/2021

Anonymous

15/05/2021

Siobhan

Helena as always was fab. I really wish I’d done lymphatic drainage every once in a while since my 30s..

12/05/2021

Anonymous

11/05/2021Employee: Helena

Anonymous

11/05/2021Employee: Helena

Anonymous

Amazing at what she does very clean and efficient and lovely to be around

11/05/2021

Anonymous

07/05/2021Employee: Helena

Nicole

Helena is great. Very competent and kind professional. I’ll definitely come back.

07/05/2021Employee: HelenaRespond

Sally

This was my first massage ever. Helena was welcoming, very talented and made me feel very comfortable. If like me you are struggling to find a massage therapist, look no further and book here. FYI it is in the pharmacy.

06/05/2021

Anonymous

03/05/2021Employee: Helena

Kamara

Helena was great and very welcoming.. I felt very relaxed and she done a great job.

03/05/2021

Barbara

Very kind and she gave me a lot of advice xx

02/05/2021

Adrian

Really great at what she does, very knowledgeable. Will be back for more

02/05/2021

Tatiana

If I could leave more than 5 stars I would. Helena is a gem. A real specialist, she fixed me. Thank you.

30/04/2021

Anonymous

Even though I was running late for my appointment, Helena did a great job to work on my painful knots and also gave insightful information to prevent future injuries. Would recommend!

28/04/2021Employee: HelenaRespond

Helena is the most profesional, pain free waxer ever

Rocio

24/04/2021Employee: HelenaRespond

Julia

Great experience, thank you

24/04/2021Employee: HelenaRespond

Lizzie

Helena was very chatty and friendly! The wax was very quick and painless!

21/04/2021Employee: HelenaRespond

Travis

Fantastic as always!! Glad tobe back after lockdown!

20/04/2021Employee: HelenaRespond

Selina

Thank you Helena. You've been missed during lockdown!

19/04/2021Employee: HelenaRespond

Piero

Usual excellent and efficient service, highly recommended

18/04/2021Employee: HelenaRespond

Anonymous

Great service and value for money. Therapist is professional and experienced.

18/04/2021Employee: HelenaRespond

Julie

Helena is excellent: skilled and thorough. She is also a very kind person who genuinely cares about her clients. Highly recommended.

16/04/2021Employee: HelenaRespond

Anonymous

Great job, great value, great therapist.

15/04/2021Employee: HelenaRespond

Laura

Helena is really good, efficient and professional. Place is super clean and covid safe. Waxing is perfect as usual. Used it 3 times now and don’t planning on changing it.

14/04/2021Employee: HelenaRespond

Anonymous

Amazing job!!! Will definitely be coming back :)

14/04/2021Employee: HelenaRespond

Leah

Amazing as always

12/04/2021Employee: HelenaRespond

Elinor

Helena is so welcoming and really puts you at ease. The treatment room is clean and calming, I always feel relaxed and comfortable despite having an intimate waxing treatment! Helena does a great job, so glad I got in before Tier 4, and hope to go back again when I can.

Sophie

Amazing as always!

19/12/2020

Andrew

A great welcome, and great service. Highly recommended.

14/12/2020

Anonymous

Helena totally knows what she’s doing! Great value for money.

14/12/2020

Rita

Great, Helena is the best

13/12/2020

Adrian

Loved it 😍

11/12/2020

Anonymous

Legs very smooth after waxing.

07/12/2020

Katherine

Quick, as painless as one can hope for, and with a side of excellent political conversation with a highly intelligent and socially conscious woman. An ideal way to spend an afternoon when having hair violently ripped from your private parts.

05/12/2020

Helena replied

😂😂😂

Anonymous

Amazing Helena

04/12/2020

Eve

Most painless and quick Brazilian. Helena is a pro and has her technique down. Would highly recommend.

03/12/2020



Amazing job!

Amazing job!! Helena was very reassuring and professional. The room was also very clean and calming. The wax was perfectly done and barely painful at all, I will definitely be coming back!

Vanessa (September 2020)

 

ENTERTAINING

Helena was lovely, very entertaining too. Massage was very much needed and did the job.

Dagan (September 2020)

 

welcoming

Helena was so warm and friendly, we felt very comfortable with her. The treatment room was sparkling clean with a relaxing atmosphere and thoughtful details. The service was to the highest standard. Helena really is an expert plus she’ll make you laugh! I cannot recommend her highly enough.

Emily (September 2020)

 

FIRST WAX

Helena went above an beyond her role. She took the time to explain everyhting and she was extremely welcoming! I cannot wait to get another treatment with her! Thank you for the massage!

Allison (September 2020)

 

EFFICIENT VISIT

Just made a lovely and efficient visit to The Therapy Room. This was my first wax and she walked me through every step, the experience was as quick and easy as it could have been. This salon is a hidden gem, highly recommend!

Odile (September 2020)

 

HIGHLY RECOMMENDED

Much better than expected. Deep tissue massive was spot on. Highly recommended.

James Nawka (September 2020)

 

HIDDEN GEM

Hidden gem of a salon situated inside Bramley Pharmacy along from Latimer Road tube station. Helena is an expert waxer, and all round lovely person. I’ll shall be back :)

Lynn (August 2020)

 

VERY COMFORTABLE

Amazing experience and a wonderful salon! Helena was incredible and explained a lot of things about the experience and the wax she uses. I felt very comfortable. The wax was done very professionally and I’m very happy with the result! Would 100% recommend this place and I’ll be back again.

Anonymous (August 2020)

 

PROFESSIONAL & FRIENDLY

First post-lockdown treatment for me; Helena - as always - excelled at providing a professional and friendly service, making sure that all the safety precautions were also in place.

Piero (August 2020)

 

i’ve already book another appointment

I couldn’t recommend Helen and The Therapy Room enough! It’s a relaxing atmosphere and Helen made me feel very comfortable from the get go. I’ve already booked another appointment for this week and will continue to book in the future. Thanks Helen!

Tiffany (July 2020)

 

helena was great!

Helena was great, I explained through my problems with my neck/shoulder area and she was able to pinpoint exactly where the knots and aches were and worked them out - look forward to going again.

Jenson (July 2020)

 

positive

The therapist is very warm and amiable, and overall the experience was positive however she was around 15 mins late, and whilst effort was put into the massage I still have the same pain that I had before the treatment 😔

Anonymous (July 2020)

 

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